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OUR PHONE NUMBER: 1 (630) 635-3378

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Our Return Policy Is Our Pride

OUR PRODUCTS ARE 100% AUTHENTIC AS CLAIMED BY OUR RESOURCE PROVIDERS AS ESA PROVIDES A SAFE AND SECURE PURCHASING EXPERIENCE AND MANTAIN A PROFESSIONAL MEDIAN BETWEEN THE SELLER AND BUYER. WE PROVIDE PHOTO AND VIDEO PROOF OF ALL ARTICLES OF AUTHENTICITY ASSOCIATED WITH EACH ITEM AS PROVIDED BY OUR SUPPLIERS.
ITEMS WITHOUT THESE CERTIFICATIONS CAN BE DELIVERED WITH GIA CERTIFICATION FOR AN ADDITIONAL FEE UPON REQUEST AND PAYMENT SUBMITTED IN FULL BY THE PURCHASER PRIOR TO THE CERTIFICATION PROCESS BEING RENDERED.
THIS PROCESS MUST TAKE PLACE AFTER THE CERTIFICATION PROCESSING PAYMENT HAS BEEN SUBMITTED AND PRIOR TO SHIPPING ITEM FOR DELIVERY TO THE BUYER. IT IS IN THIS INSTANCE AND ONLY THEN MAY A REFUND FOR AN ITEM BE QUALIFIED AND WARRANTED. AT THIS POINT BOTH SELLER / BUYER WILL BE NOTIFIED AND A FULL REFUND WILL BE ISSUED TO THE BUYER IMMEDIATELY.
OUTSIDE OF THIS CONDITION, THERE ARE NO REFUNDS OR EXCHANGES. ALL SALES ARE FINAL!
(please note. GIA certification purchases will impact delivery time of product).

Please note:
All layaway purchases are subject to forfeiture after 3 missed payments or 3 months / 90 days lapse in installment payment. There will be no refunds for monies lost in previous payments.

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